Avella Specialty Pharmacy products
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Accreditations – Recognized as a national specialty pharmacy with quality certifications (e.g., URAC).
B
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Blog & Insights – Offers educational content on specialty pharmacy topics like complex therapies, adherence, and healthcare trends.
C
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Clinical Expertise – Specialty-trained pharmacists provide in-depth medication consultations and care coordination.
D
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Disease Areas – Services span oncology, HIV/AIDS, fertility, gastroenterology, rheumatology, ophthalmology, dermatology, urology, multiple sclerosis, hepatitis, Crohn’s disease, and transplant care.
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Education Support – Provides patient and provider education on medication usage, adherence, and side-effects management.
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Financial Assistance Programs – Helps patients navigate manufacturer copay, nonprofit funding, and insurance coverage.
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Geographic Reach – Headquartered in Phoenix, AZ, with facilities across eight U.S. states and national distribution capabilities.
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History & Leadership – Founded in 1996 (formerly The Apothecary Shops); Rebecca Shanahan serves as CEO.
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Innovative Technology – Features include a mobile app for refills and reminders, plus a provider portal for clinical data access.
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Key Recognition – Named Specialty Pharmacy of the Year by industry bodies and featured repeatedly in Inc. 5000 fastest-growing list.
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Limited Distribution Drugs (LDDs) – Authorized to dispense LDDs that require specialized handling and monitoring.
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Medication Adherence Programs – Implements reminder systems, smart tools, and clinical support to improve adherence.
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Nationwide Services – Offers both retail locations and home delivery across the U.S., including specialized handling.
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Outsourcing Facility Network – Expanded by acquiring Advanced Pharma to bolster sterile compounding services.
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Prior Authorization Management – Streamlines prior authorizations on behalf of providers with clinical and payer support teams.
Q
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Quality-Driven Practices – Maintains high standards in pharmacy operations and patient care.
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Recall & Safety Response – Previously issued a voluntary recall for suspect sterile products, demonstrating commitment to safety.
S
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Specialty Care Coordinators – Offers dedicated case managers to support patients through complex therapy regimens.
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Technology Tools – Provides digital “portal” and text-based tools for patient-provider engagement and medication management.
U
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Uncompromising Care Focus – Prioritizes personalized and continuous support for complex disease management.
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Virtual Accessibility – Ensures 24/7 clinical staff availability and telephonic or digital support pathways.
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Workflow Efficiency – Efficient turnaround on authorizations and distribution to reduce treatment delays.
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